Frequently Asked Questions (FAQ)
Alien Books is a combination of printed workbooks and corresponding interactive website. Your child (Space Cadet) will receive four workbooks per year including fun stories, articles, puzzles, and games on Cooking, Fashion, Sports, and Music from countries around the world. Each workbook includes 8 work activity pages called Missions. Each Mission in the workbook has a corresponding Mission Page on the website where your Cadet will find information, videos, helpful links, and more. The online Mission Page is where your Cadet will complete his/her Mission and submit it to Star Command.
Every time your Cadet completes a Mission, you are notified via email message so you can congratulate them on their accomplishment. You will receive all their Mission answers and photos or video they decide to attach as well. From there, you can send them a response email or visit Wilbur’s Rewards and pick a small gift which Alien Books will send to your Cadet to encourage them on to the next Mission.
Due to the current Coronavirus situation, mailing of Alien Books may take longer than expected. Thank you for your patience and support and please be safe.
How much does Alien books cost and what do I get?
Registering your child as a Star Command Cadet cost $32.00/year. That includes their subscription to the website and workbooks. Other included items are Postcards from Wilbur, Mission Complete Certificates, Birthday Cards from Wilbur, and more.
What happens once I register?
After you complete the payment and registration, you will immediately receive an email confirming your payment. At the same time, your Cadet will receive a Welcome email from Wilbur with information about your gift, login info and access to the website’s Missions. They can begin working immediately.
How does my Cadet login to the website?
Immediately after you register on the website and pay for the subscription, your child Cadet will receive a Welcome email from Wilbur. Included in that email are his/her login information (Username and Password) which they can use right away. From there they may update their profile, change their password, etc.
What are the types of Payment?
When subscribing to Alien Books or when making a purchase from the Alien Books Storefront, you may use just about any type of plastic or PayPal account.
What happens when my Cadet completes a Mission?
Each time your Cadet completes a Mission with Wilbur you will receive an email with the subject heading “(your cadets name) has just completed an Alien Books Mission”. Included in that email are all the Mission questions and tasks along with the answers your Cadet uploaded. It’s a great way to learn right along side your Cadet. Also included in your email will be a link to Wilbur’s Rewards Page where you can choose an encouragement prize for your Cadet.
What is Wilbur’s Rewards?
Wilbur’s Rewards in an online shopping cart filled with prizes you can send to your Cadet after they successfully complete a Mission (or anytime). Prizes include small items like sticker books, toys, educational toys, etc. Prices start at $2.00 and go up. Once you place your online order, Alien Books will ship the prize directly to your Cadet. Children love getting things in the mail and so prizes are a great, easy, and inexpensive form of encouragement.
Will any of my or my child’s information be shared after I enter it here?
Absolutely not. Alien Books is a 100% secured site and none of your information will ever be shared with anyone.
When can my Cadet begin working on the online Missions?
As soon as you register an email will go out to your Cadet with Login information. Once they Login, they can start working on their Missions.
When will my Cadet receive the Alien Workbooks?
Once your registration is complete, we will begin the process and get the first book(s) off immediately. *Depending on demand, they should receive their book in 7-10 days. Ahead of that, Wilbur will send a postcard to your Cadet letting him/her know of their upcoming package.
What if I or my Cadet has a question or needs help?
We are always available either by email, text, or phone and will try to respond as quickly as possible to any questions.
Can I see and communicate with other members on the website?
Yes, once you are registered there will appear a “Members” tab in the main menu. From there you can see and communicate with all the other Cadets on the site.
If you have any questions please contact us. Click Here for our contact information.